b2c - FAQ

Frequently Asked Questions

Got questions? We've got answers

b2c uses bank-grade 256-bit encryption and is PCI DSS compliant. All transactions are monitored 24/7 for fraud detection and prevention. We also implement multi-factor authentication and regular security audits to ensure your data stays protected.

We offer competitive pricing starting at 0.5% per transaction. New users get 0% fees for the first 3 months. Volume discounts available for enterprise clients. No hidden charges or setup fees - what you see is what you pay.

Most transactions settle instantly. For certain payment methods, settlement may take up to 24 hours during banking hours. We provide real-time tracking so you always know the status of your payments.

Yes! b2c offers comprehensive REST APIs and webhooks for easy integration with your existing ERP, accounting, or business management software. We also provide detailed documentation and dedicated developer support to help you get started quickly.

b2c supports transactions in over 150 countries and accepts 135+ currencies. We're constantly expanding our global reach to serve businesses worldwide with local payment methods and multi-currency support.

Absolutely! Our dashboard provides real-time analytics, customizable reports, and insights into your transaction data. Export reports in multiple formats (CSV, PDF, Excel) and set up automated reporting schedules to stay informed about your business performance.

We offer 24/7 customer support via live chat, email, and phone. Our dedicated support team typically responds within minutes. Enterprise clients get access to a dedicated account manager and priority support channels.

Refunds can be processed instantly through your dashboard. For chargebacks, we provide automated dispute management tools and work with you throughout the resolution process. Our fraud prevention system helps minimize chargeback risks before they occur.